Link-Evolve

1 Information We Collect

At Link Evolve, we collect information that helps us provide better budget adjustment strategies and financial guidance. We're transparent about what we gather and why we need it.

Personal Information

Name, email address, phone number, and location data you provide when creating an account or contacting us for services.

Financial Data

Budget information, income ranges, expense categories, and financial goals you share during our consultation process.

Usage Information

How you interact with our website, which pages you visit, and how long you spend on different sections of our platform.

Technical Data

IP address, browser type, device information, and cookies that help us improve your experience on our website.

2 How We Use Your Information

We use your information to deliver personalized budget adjustment strategies and maintain our service quality. Every piece of data serves a specific purpose in helping you achieve better financial outcomes.

Provide customized budget analysis and adjustment recommendations
Communicate with you about your account, services, and important updates
Improve our website functionality and user experience
Conduct research to develop better financial planning tools
Ensure security and prevent fraudulent activities
Comply with legal obligations and regulatory requirements in Thailand

Legal Basis for Processing

Under Thailand's Personal Data Protection Act (PDPA), we process your personal data based on your consent, legitimate business interests, and legal compliance requirements. You can withdraw consent at any time through your account settings.

3 Data Sharing and Third Parties

We don't sell your personal information. However, we may share certain data with trusted partners who help us deliver our services effectively while maintaining strict confidentiality standards.

Service Providers

We work with carefully selected companies that help us with website hosting, email communications, and data analysis. These partners can only use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by Thai law, court orders, or government regulations. We'll notify you about such disclosures unless legally prohibited from doing so.

Business Transfers

If Link Evolve is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll provide notice before your data becomes subject to a different privacy policy.

4 Your Privacy Rights

Under Thailand's PDPA and international privacy standards, you have significant control over your personal information. Here's what you can do:

Access Your Data

Request a copy of all personal information we hold about you, including how we obtained it and how we use it.

Correct Inaccuracies

Update or correct any personal information that's outdated, incomplete, or inaccurate through your account or by contacting us.

Delete Your Data

Request deletion of your personal information, subject to certain legal and business requirements we must maintain.

Restrict Processing

Limit how we use your information while we address concerns about accuracy or our legitimate grounds for processing.

Data Portability

Receive your personal data in a structured, commonly used format that you can transfer to another service provider.

Withdraw Consent

Remove your consent for data processing activities that rely on your permission, though this won't affect previously lawful processing.

How to Exercise Your Rights: Send your request to [email protected] with your full name and account details. We'll respond within 30 days and may need to verify your identity for security purposes.

5 Data Security Measures

We implement comprehensive security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.

Encryption

All data transmitted to and from our servers uses industry-standard SSL/TLS encryption protocols.

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Access Controls

Strict employee access controls ensure only authorized personnel can view your information on a need-to-know basis.

Monitoring

Continuous monitoring systems detect and respond to potential security threats and unauthorized access attempts.

Backups

Regular, secure backups ensure your data remains safe and recoverable in case of system failures.

What You Can Do

Keep your account password strong and unique. Log out when using shared computers. Contact us immediately if you suspect unauthorized access to your account. We'll work with you to secure your information and investigate any potential breaches.

6 Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services, comply with legal obligations, and maintain business records for legitimate purposes.

Retention Periods

Account Information: Retained while your account is active plus 3 years after closure
Financial Data: Kept for 7 years as required by Thai accounting and tax regulations
Communication Records: Stored for 2 years to maintain service quality and resolve disputes
Website Analytics: Anonymized after 26 months and used for statistical purposes only

Automated Deletion

Our systems automatically delete expired data according to these schedules. When you request account deletion, we remove your personal information within 30 days, except for data we're legally required to retain.

7 International Data Transfers

While Link Evolve operates from Thailand, some of our service providers may process your data in other countries. We ensure appropriate safeguards are in place for any international data transfers.

Transfer Safeguards

Standard contractual clauses approved by data protection authorities
Adequacy decisions recognizing equivalent privacy protections
Binding corporate rules for multinational service providers
Your explicit consent for specific transfer scenarios

We regularly review our international partners to ensure they maintain privacy standards comparable to Thailand's PDPA requirements. You can request information about specific transfer mechanisms by contacting our privacy team.

8 Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality and security
Analytics Cookies: Help us understand how visitors interact with our website
Preference Cookies: Remember your settings and personalize your experience
Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness

Most browsers automatically accept cookies, but you can modify your settings to decline cookies or alert you when they're being sent. Disabling cookies may affect some website functionality.

9 Children's Privacy

Link Evolve's financial services are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18 years old. If we discover we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact [email protected] immediately. We'll investigate and take appropriate action to remove any unauthorized data.

10 Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We'll notify you of significant changes through email or prominent website notices.

What Constitutes a Significant Change

New types of personal data collection or processing purposes
Changes to data sharing practices with third parties
Modifications to your privacy rights or how to exercise them
Updates to our data retention or security practices

Continued use of our services after policy updates constitutes acceptance of the changes. If you don't agree with revised terms, you can close your account and request data deletion.

Privacy Policy